InPractice: Lessons for and from Practitioners

This post describes an exercise for social services organizations that uses program attendance and engagement data analysis as part of a team-building effort—promoting equity by engaging diverse staff members in discussions about how to improve enrollment, service delivery, and participation outcomes.

This blog post looks at how community colleges participating in MDRC’s Scaling Up College Completion Efforts for Student Success (SUCCESS) project use data-driven program management to keep tabs on key performance measures in real time and then act when those measures aren’t moving in the right direction.

Homeboy Industries’ (HBI) experience implementing a new data system was described in an earlier InPractice post. This post examines the complexities and challenges that must be addressed before successful implementation can take place, and how HBI managed that change process.

How does your organization keep track of its progress toward meeting key performance benchmarks? In this edition of InPractice, we share a few tips on how to use staff meetings to make sure your team is staying on-target.

In this commentary, originally published in District Administration, MDRC’s Michelle Maier and Shira Mattera offer evidenced-backed advice for policymakers and practitioners about how to invest new federal funds to enhance the quality of preschool programs.

Many programs and agencies collect data about their clients and service use but they may not have the time and resources to use those data to inform their decision making. This post shares some simple approaches for how to use data to improve programs.

Unemployed or underemployed parents have trouble paying child support. In the Families Forward Demonstration, child support agencies sought to help parents get better jobs and increase their earnings by teaching job skills needed by local employers. The questions arising from the project may help other agencies evaluate prospective job training partners.

The InPractice blog is MDRC’s place for sharing resources and tips developed by practitioners, for practitioners. This review of the past year’s posts shows how our program partners adjusted to difficult, uncertain conditions and continued to deliver services during the worst of the pandemic.

Process maps are “human-centered” tools social services organizations can use to improve their service​ delivery by breaking down complex problems and addressing them collaboratively. See how the Los Angeles Community College District improved its Los Angeles College Promise program by bringing students into the making of​ its process maps.

The August 2019 In Practice blog post offers tips for programs to ensure that the participants they recruit, actually enroll. In this post, we examine some key lessons from MDRC’s evaluation of the WorkAdvance project to help turn program recruits into program success stories.